why my alcaltel android will not ring?

[AC Question]

it will ring only one time and that's when i turn my phone off then on

 

[belodion]

Try first a Cache Partition wipe.

 

[B. Diddy]

Welcome to Android Central! Which Alcatel phone? Does it make other sounds, like notification tones, alarms, and media sounds?

See if this occurs in Safe Mode as well. On most Android devices, while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.