1. AC Question's Avatar
    Hi,
    I had a galaxy s5 and transferred 27Gb of music onto a pc via smart switch. I now have a galaxy s7 and wish to download the music to the new device sd card via a data transfer cable. I tried it once, the 27Gb showed up on the sd card but could not find the music on the new music player or any where else on the s7 edge. I have looked on google and it says that you have to transfer via music manager, I cannot move the 27Gb of music from the smart switch file into music manager to then transfer to s7 edge as it is a different format and is not supported.

    Any ideas anyone???
    05-21-2016 09:13 AM
  2. Rukbat's Avatar
    You have the card installed as adoptable storage? It should be installed as portable storage.
    05-21-2016 10:21 PM
  3. ekendraed's Avatar
    You have the card installed as adoptable storage? It should be installed as portable storage.
    How do you install as "portable storage" ?
    06-03-2016 08:09 AM
  4. Feldon's Avatar
    You have the card installed as adoptable storage? It should be installed as portable storage.
    Samsung and LG have blocked this feature from their phones.
    06-03-2016 08:54 AM

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