Disable Security Protection Password

[AC Question]

When I turn on my unit, it goes to its "desktop" only for a few seconds then goes to where it would ask for a security protection or protection security password and Ive no idea what it is.

Help please!

 

[the tall guy]

Hi, is this a new phone, when did this issue start happening? are you able to speak to the place you bought the phone from to see if they can help? also what phone do you have?