1. AC Question's Avatar
    I have been trying to import my photos and am unsuccessful. It does not recognize my device. And on my phone it says that there are no devices. I have refreshed the phone , nothing. can someone help, please? Donna
    05-21-2016 02:56 PM
  2. Rukbat's Avatar
    Make sure you're using a phone cable, not a cable that only charges. The phone's microUSB port can also be defective.
    Laura Knotek likes this.
    05-21-2016 07:32 PM

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