LG K7 WiFi Disconnects and Reconnects

[AC Question]

I have had my LG K7 (aka Tribute 5) on T-Mobile for about a week now. Just today, it started disconnecting and reconnecting to my WiFi, even when the device isn't in use. When I try to access an internet-enabled app such as Facebook or YouTube, I get a message on the bottom of the screen: "Internet Unavailable on (Network Name)". Going into settings, I see it connecting and reconnecting (cycling "Saved", "Getting IP address", and "Connected"). I do not seem to have the Smart Switch/Auto Switch setting mentioned in other threads about this problem. It is not a problem with the network, because other devices are working fine.

What do I do?

Thanks
Matt

 

[the tall guy]

Hi, have you considered taking the device back seeing as you have only owned it for a week? there might be an issue with it.