1. AC Question's Avatar
    I have had my LG K7 (aka Tribute 5) on T-Mobile for about a week now. Just today, it started disconnecting and reconnecting to my WiFi, even when the device isn't in use. When I try to access an internet-enabled app such as Facebook or YouTube, I get a message on the bottom of the screen: "Internet Unavailable on (Network Name)". Going into settings, I see it connecting and reconnecting (cycling "Saved", "Getting IP address", and "Connected"). I do not seem to have the Smart Switch/Auto Switch setting mentioned in other threads about this problem. It is not a problem with the network, because other devices are working fine.

    What do I do?

    Thanks
    Matt
    05-23-2016 03:10 AM
  2. the tall guy's Avatar
    Hi, have you considered taking the device back seeing as you have only owned it for a week? there might be an issue with it.
    06-02-2016 01:59 AM

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