Gallery photos Lock will not open up

[AC Question]

I down load the app and put my photos in it put a pin code for it now it will not open I don't want to lose my pics

 

[the tall guy]

Hi, what app did you download? what happens when you put the pin code in?

have you tried looking in your phones file manager to see if you can locate the images? what happens if you connect your phone to a laptop / pc - are you able to view the images there?

have you tried downloading Google Photos to see if any of the images have backed up, or in the process of being backed up?