1. AC Question's Avatar
    It's a new PC using Windows 10
    05-23-2016 12:19 PM
  2. sfoLAX's Avatar
    Hello. Sorry for the delay. What phone do you have? If it is not showing as a device or storage when you connect via usb, you may need to download pc drivers from the device website.
    Also if your device is running Android 6.0 you will need to swipe down the notification shade when connected and select MTP (file transfers) or PTP to see as a camera) in the USB options there.

    Some manufacturers provide a software suite to sync media across, otherwise you can drag photos from the device or sd card DCIM folder when you open the device storage in Windows Explorer, using Media Transfer Protocol - MTP.
    PTP - Photo Transfer Protocol - shows the device as a camera on the pc.
    05-23-2016 04:47 PM

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