1. AC Question's Avatar
    Received my tab 2-3 months ago No problems with it till a malware virus entered the tablet. Was told quick fix was to factory reset, which I did. Now it asks me for my Samsung account. I answered all the information screens, including my g-mail and password. Tapped the "next" tab on the screen, waited a few seconds, and it tells me the network isn't strong enough. Yet at both libraries' Wi-Fis their signal strength is strong. I just want to go back and start over, because I know my purchased apps were wiped off, and I know I have to start from the beginning. Help, please!
    05-24-2016 04:33 PM
  2. Rukbat's Avatar
    "Forget" all your wifi connections, and start over at that point. (Wifi connections are remembered by name, and the tab may be tryiong to connect to some other "linksys" [or other name] router that's a lot weaker.)
    05-24-2016 05:49 PM

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