1. AC Question's Avatar
    Every time I get a notification of an app needing an update, I click on it, but the screen just goes white and nothing happens. I tried clearing data, cache and uninstalling updates on Google Play Store. Now, when I re-start my phone I get a message that Google Play store won't operate until I download updates, which I obviously can't do, since that was my problem in the first place. In addition to this, my location services stopped working on my phone. I've only had this phone a few months!
    05-25-2016 02:17 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen on both wi-fi and mobile data? What exactly is it telling you needs to be updated in order for the Play Store to work--Google Play Services? Have you disabled any system apps in the Settings>Apps>All menu? Did you get the phone brand new from store, or used from a private seller?
    05-25-2016 02:54 PM

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