1. AC Question's Avatar
    i bought my phone from someone and i have android 4.3 but heard i can update it to 5.0 but when i go to settings i cant find the update device option?
    05-25-2016 10:03 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you looking in Settings>About Phone>System Updates? If so, and it's not there, then tell us the Build Number of the firmware. Do you know if the phone was rooted and is running a custom ROM? If so, then there usually isn't a system update option.

    Another possibility is that it's a clone or knockoff. What's the exact model number?
    05-25-2016 10:30 PM

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