1. AC Question's Avatar
    My Galaxy J7 (16 GB) suddenly has started depleting the battery daily and the available storage is reducing constantly by around 3 GB per day until there is none left to run the phone. I have wiped the system cache, and reset to factory settings several times, and not reinstalled my apps, all to no avail. The settings menu gives no indication of what is using the space or working constantly.
    Can anybody help please?
    05-26-2016 06:05 AM
  2. 12894rc10's Avatar
    This sounds like a hardware problem. Is it getting hot while doing this Can you take it back or send it back? Really sorry this is happening to you.
    06-03-2016 05:59 PM

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