1. AC Question's Avatar
    So I have a Galaxy S5 unlocked and it is still stuck on Kit Kat. Whenever I check for an OTA update it just says no updates available. So I looked it up and thought using Samsung Smart Switch or Klies 3 to manually update it would work but whenever I use either of them it gives me the option to update to marshmallow and when I click it, it says preparing update, it will go to 100% but thats it. After it does that no other menu pops up and I can't click anything on the application. I have waited up to 25 min waiting for something else to happen, but nothing. If you know any workarounds or other ways to update the GS5 please tell me because it is a struggle trying to use a phone still on Kit Kat in 2016.
    05-27-2016 06:42 PM
  2. Rukbat's Avatar
    The only "workaround" is to wait until Samsung comes out with an update. (And if the phone's ever been rooted, it still won't update - you'll have to flash an unrooted ROM first.)
    05-28-2016 05:26 PM

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