1. AC Question's Avatar
    My samsung galaxy s7 restarted and I cannot remember the unlock password. Usually I use my fingerprint but since I restarted it it wont let me. My phone is saying if I enter the password in wrong 3 more times my phone will be reset to factory settings. What do I do?
    05-27-2016 06:48 PM
  2. chanchan05's Avatar
    Go onto your Google account (the one used on the phone), and activate Android Device Manager. You can reset the password to a new on using that. Provided of course that the phone is connected to the internet.
    05-27-2016 08:24 PM

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