1. AC Question's Avatar
    I’ve just got a smart phone for the first time – a Moto G, 3rd Generation.
    I was getting on OK with it set for a PIN but now somehow when I open the cover it shows, briefly, the time and a padlock. I’ve tried tapping and swiping the screen to no avail. The only way to open it is to press the power button briefly and then type in my PIN.
    How can I get rid of the first black screen showing the clock and the padlock?
    05-28-2016 06:47 AM
  2. Javier P's Avatar
    Welcome to the forums! On that screen you need to swipe down from the padlock and then type your PIN.
    05-28-2016 06:54 AM

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