1. AC Question's Avatar
    some one took my samsung galaxy s6 and i want to know if there is any way i can find out who took it or where it is. when i try to locate it using the android device manager on the computer it tells me unknown location and the last time it was online was days before it was taken. but then on another page it tells me that it was online a day before it was taken. its all really confusing please help.
    05-28-2016 08:34 AM
  2. chanchan05's Avatar
    If it's offline, it's not likely to be able to be tracked.

    Did you register for a Samsung account?
    05-28-2016 09:05 AM
  3. Rukbat's Avatar
    Is it possible that the phone was off and you left it somewhere?

    Another possibility is that whoever stole it changed the SIM - you can't trace it after that, all you can do is report it stolen to the carrier and the police (and check to see if your homeowner's policy covers it).
    05-28-2016 04:55 PM
  4. chanchan05's Avatar
    Is it possible that the phone was off and you left it somewhere?

    Another possibility is that whoever stole it changed the SIM - you can't trace it after that, all you can do is report it stolen to the carrier and the police (and check to see if your homeowner's policy covers it).
    If the thief changed the SIM, as long as it was not factory reset, it could be tracked. AFAIK Samsung Find My Mobile can toggle the internet connection remotely as it is a system feature.
    05-28-2016 05:32 PM
  5. Morty2264's Avatar
    I'm so sorry this happened to you! Be sure to notify your carrier, so they stop charging your account (i.e., if the SIM was not changed/just in case) or charging you for long-distance calls, etc.
    05-28-2016 08:36 PM

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