1. AC Question's Avatar
    On my SAMSUNG ACE 4, I have tried to move pics. or music from my device storage to the phone micro sd card via 1.my files, 2.device storage, 3.DCIM ( for pics ), 4.camera, 5.press and hold a picture, 6.press options at upper right hand corner, 7.press "move", 8.press sd card symbol, 9.create folder, 10.press ok, and receive a "creation failed" notice. I have tried this process several times, only to be meet with the same failed attempt. What am I doing wrong ? Or is there something wrong with my device ?
    05-29-2016 09:35 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. It sounds like you are doing everything right. Have you tried moving those files with a PC?
    05-29-2016 09:49 AM

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