1. AC Question's Avatar
    Hi, I recently bought an external battery charger and it will only register and charge my s7 if I plug something else in before. I have tried an iPhone 6, my nexus tablet, and my old nexus phone, and the pack works first time and perfectly on all of them. Is this a software issue with my s7 or an app issue (though all my apps are on my old nexus phone)?
    05-29-2016 02:41 PM
  2. Rukbat's Avatar
    It's probably either (and it's impossible to tell without having both the phone and the charger) an S7 problem or a charger issue - definitely a hardware issue. I'd return the charger.
    05-29-2016 08:43 PM

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