1. AC Question's Avatar
    How can I fix this?
    05-29-2016 04:09 PM
  2. Rukbat's Avatar
    Bring it to your carrier and ask them to please either reset your account or give you a new SIM card and set your account to that one. (The account is linked to the SIM number, which has nothing to do with your phone number. Any SIM that will work in that phone, and isn't defective, should be linkable to your account. The one in your phone isn't for some reason.)
    05-29-2016 08:20 PM

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