1. AC Question's Avatar
    it won't recognise my finger print, i've forgotton my backup password and my phone has disconnected itself from the wifi!
    Please help me get in without having to reset and delete everything!!
    05-30-2016 09:29 AM
  2. Rukbat's Avatar
    Bring it to your carrier, along with ID that identifies you as the account owner, and ask if they can help you.
    05-30-2016 11:52 AM

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