MXQ android tv box stuck on erasing

[AC Question]

tried to reboot and add new firmware but it wont finish erasing .when i turn it off and restart its stuck in the mxq logo and when i reset with the av at the back it goes straight to erasing and just wont stop.any tips peeps

 

[the tall guy]

Hi, what is it trying to erase?

 

[Micheal Hanrahan]

I'm stuck with same problem any suggestions?