1. AC Question's Avatar
    So I have read the different threads on here about what is seemly a common issue of Google Play 'unfortunately Google Play has stopped working' on tablets (mine is a Samsung Tab 4) but my settings wont work either - so i get to the point where i want to go into apps to do all the marvellous things everyone here suggests - but that is it... app s then closes right away.
    I have tried to un-install Google Play, have tried to clear data and cache (before the settings issues occurred) have signed out of Google account etc... am loosing will to ever use tablet again! help (for a tech beginner please)
    06-01-2016 01:26 PM
  2. the tall guy's Avatar
    Hi, have you considered performing a factory reset on the device to bring it back to new condition? this will delete everything off the tablet and start again, if you do this process make sure you back all your data up as it'll be deleted.
    06-08-2016 04:34 AM

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