1. AC Question's Avatar
    I purposely havent had it implemented in months. Do I need to take it to the store?? Last time it did this, it erased everything in my phone. Is there a back up option?
    06-03-2016 12:30 AM
  2. Jenni Patterson's Avatar
    This happened to me, I can't unlock it. I haven't had a pattern on this phone that I remember...
    06-03-2016 01:57 PM
  3. srkmagnus's Avatar
    You need to contact the carrier or Samsung to have them provide you with information to recover and access your device.
    06-03-2016 02:22 PM
  4. Sim Sim Salabim's Avatar
    you can try using android device manager or Samsung find my phone to unlock your phone.
    06-03-2016 02:24 PM
  5. Jenni Patterson's Avatar
    I tried the Google sign in/find phone, it just wanted me to lock it or make it ring..
    06-03-2016 02:36 PM
  6. Sim Sim Salabim's Avatar
    I tried the Google sign in/find phone, it just wanted me to lock it or make it ring..
    if you hover your mouse around the lock option, it says "lock and reset device password"
    06-03-2016 03:07 PM

Similar Threads

  1. Upgrade to Marshmallow questions
    By datum9 in forum LG V10
    Replies: 7
    Last Post: 06-07-2016, 09:29 PM
  2. How can I root my Samsung Galaxy S5?
    By Noctis Fusion in forum Samsung Galaxy S5 Rooting, ROMs & Hacks
    Replies: 5
    Last Post: 06-07-2016, 02:13 PM
  3. Replies: 1
    Last Post: 06-03-2016, 12:44 AM
  4. Messenger incoming calls are not ringing my on my android
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-02-2016, 11:59 PM
  5. unwanted apps installing when i touch that icon how to stop?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 06-02-2016, 10:53 PM
LINK TO POST COPIED TO CLIPBOARD