Why does my phone say i have no service?

[AC Question]

My phone says that I have no service. I can't send or receive text messages. I can still use my WiFi & Internet. I have a great deal of mobile data a month & can't find out why everything isn't working, also just paid my bill. Help.

 

[Tim1954]

Contact your network service provider. If you can't call or text your sim/number may have a problem. WiFi and internet have nothing to do with sim and networt, they will work if you have a legit account. good luck

 

[Laura Knotek]

Do you have Cricket Wireless? They are experiencing a widespread outage.