1. AC Question's Avatar
    Phone stopped working at 9:18 last night. Says no service-cannot reset per Virgin instructions (##72786#-or something like that) swirling circle freezes partway through the reset-phone restarts then still no service. Tried this again after taking battery out for 20 minutes, same results. Phone is 18 months old-so not under warranty
    06-04-2016 06:57 PM
  2. the tall guy's Avatar
    Contact Virgin - if the sim is out of service they will be able to assist you with it.
    06-06-2016 07:45 AM

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