The call timers on any cell phone are correct right? Just caught a lie...please asap

[AC Question]

Please give me some feed back and fast because I just need peace of mind please so I can quit being treated like I am stupid. I have never had a phone that lied about lifetime calls, dialed, received, nothing. I am in desperate need for help asap.

 

[chanchan05]

Could you elaborate exactly what's happening?