1. AC Question's Avatar
    I locked one photo album on my LG G3 through the default Gallery app and every time I click "Show locked files", a popup will come up saying, "Reset lock: Lock must be reset due to an encryption key issue. Sign in to your Google account."
    This has always happened and never been an issue. However now, whenever I try to log into my Google account strictly through the Gallery app, it keeps saying my password does not match but if I log into my Google account just normally through the internet to check my emails, my password works. I even changed my password and the Gallery app still says the new password does not match. There is not even a forget my password option and this photo album means a lot to me.
    06-06-2016 03:31 PM

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