1. AC Question's Avatar
    It asks for my account which is ok, then it asks for the password. After I enter this, it goes back to asking for the account.
    06-12-2016 10:27 AM
  2. H3aTeRzz's Avatar
    Are you attempting to use a different account after the factory reset? You will need to use whatever account was being used at the time of the reset.
    06-12-2016 10:59 AM

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