1. AC Question's Avatar
    I am accustom to drag and drop once I click on the storage folder for pics. Not the case any more. One of your tec's remarked the weekly upgrading has interfered with the downloading procedure. I would like a simple procedure like selecting the green android file transfer icon.

    FYFYI The message received: Can't access device storage

    If your device's screen is locked, disconnect it's USB cable, unlock your screen, and then reconnect the USB cable

    Below is the procedure I followed

    Go to Settings
    Developer Options
    make sure usb debugging is on
    go 2 USB configuations
    move from charging to media transfer protocol (MTP)

    Even with this procedure I have to select and re-select MTP several times before it activates my pic folder
    06-13-2016 01:45 PM
  2. the tall guy's Avatar
    Hi, can you tell us what you are trying to do? what task are you trying to achieve? also this is a forum based website, where volunteers come to help and assist other Android users - we are not the "tec" people you are referring too.
    06-20-2016 08:38 AM

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