1. AC Question's Avatar
    Please I need help on how to resolved these, the Question this, my alcatel 8050e with initial android 5.1 virsion I'm not sure if it has automatically updated its selves into adriode 6.01,
    The issues is this whenever I stayed inactive upto 1hour the phone automatically albernate, turning it back on I'll need to use the power button to forced it into rebooting, don't know if I'm doing the right thing by forcing it to reboot.. Kindly adverse if there's other ways to turned it on without rebooting my phone.. Thanks
    06-15-2016 12:21 AM
  2. belodion's Avatar
    Welcome.

    Check the version of Android OS in Settings, About Phone, Software Version.

    No, the phone ought not to power off by itself after about an hour of non-use or sleeping. The only reason for an automatic power-off is to protect the phone if the battery has drained to a very low level. Are there any indications that your battery may be faulty?
    06-15-2016 06:17 AM

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