1. AC Question's Avatar
    I have a ZTE Maven model z812. It says mp4 files are supported yet when I try to transfer my videos, I get error message that states files are not supported. I have web searched and found that sometimes these files need to be tweeked. I have tried multiple conversion programs that are supposed to change to compatible mp4 files and they still will not transfer. Installed player apps that are supposed to play any kind of formats and still will transfer.
    06-17-2016 01:33 PM
  2. Laura Knotek's Avatar
    Welcome to Android Central.

    Where did you get these music videos?
    06-17-2016 01:50 PM

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