1. gc218000's Avatar
    Today my galaxy s6 said it was overheating and shut down while i was watching youtube. It didn't feel particularly hot but i left it off for a few hours anyway. I came back to it sometime later and turned it on. it worked for a few miniutes but then said it was overheating again and shut back down. I cleared the cache. nothing. I reset the entire phone and it wont even stay on long enough for me to set it back up again. Whats happening? The phone doesn't feel hot and i've tried everything i could think of. The phone is only 6 months old so i'd like to avoid having to buy a new one.
    06-17-2016 04:26 PM
  2. belodion's Avatar
    Welcome.

    You may want to contact Samsung's customer support for advice.
    06-17-2016 05:19 PM

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