1. AC Question's Avatar
    My phone was perfectly fine I woke up and my whole screen was black it wasn't working anymore which is weird because nothing happend to my phone. I fixed the screen it started working up again now randomly my keyboard, some of the letters are not working and I need it those letters so I can put in the password to my phone. Finger print isn't work either
    06-18-2016 11:26 AM
  2. Javier P's Avatar
    Welcome to the forums. What phone do you have? Take a look at this thread and see if any of those fixes work for you.

    Screen unresponsive in some places? Try these fixes.
    Screen unresponsive in some places? Try these fixes.
    06-18-2016 12:22 PM
  3. Queenhafsa's Avatar
    Welcome to the forums. What phone do you have? Take a look at this thread and see if any of those fixes work for you.

    Screen unresponsive in some places? Try these fixes. - Android Forums at AndroidCentral.com
    Screen unresponsive in some places? Try these fixes.
    I have the S6 the one where battery can't come out. the last question I said that I fixed the screen by rebooting my phone but then it turned black again and last time I rebooted it into work immediately as a rebooted it it took me at least 20 tries then it turned on by itself
    06-18-2016 12:46 PM
  4. Queenhafsa's Avatar
    My last post I said that I fixed the black screen but then it turned black again after I rebooted it doesn't work immediately after I rebooted I have to reboot it multiple times now rebooting my phone isn't working. I have the Galaxy S6 the one the battery can't come out. Also I read the thing you sent me and I can't even unlock my phone I have to put in my password in order to get into my phone and some of the letters are frozen and I can't get in to delete apps that you say
    06-18-2016 12:48 PM
  5. Queenhafsa's Avatar
    Okay now it keeps just shutting on and off
    06-18-2016 01:08 PM
  6. Javier P's Avatar
    It seems you have a bigger problem than just some letters being unresponsive in your keyboard. You should consider a factory reset or even taking your phone to a repair shop. Probably it won't help, but you could try booting your phone into safe mode to rule any conflict with a third party app out.
    Laura Knotek likes this.
    06-18-2016 03:15 PM
  7. Queenhafsa's Avatar
    How do I put it into safe mode?
    06-18-2016 03:21 PM
  8. Javier P's Avatar
    Try this.
    Attached Thumbnails Why randomly some of my letters on keyboard not working-1466282096541.jpg  
    06-18-2016 03:35 PM
  9. Queenhafsa's Avatar
    Please resend it. It isn't opening
    06-18-2016 09:55 PM
  10. Javier P's Avatar
    Let's try this then. I know, the link is a mess, but this always happens with Samsung support pages. Don't ask me why It works though.

    http://forums.androidcentral.com/e?l...token=xnSJrhG0
    06-19-2016 04:05 PM

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