1. AC Question's Avatar
    So my touch screen stopped working this afternoon. I have a replacement phone on the way to me in two days. But I have a whole lot of pictures and files that I need to get off of this one.

    I've transferred files before and had my phone set to MTP. When I plug it into my computer now the VS986 shows up under devices but there are no files in there.

    I can't use AirDroid since I can't install it onto my droid (right??) I need to find a solution to get all this stuff off my phone.

    Please help!
    06-18-2016 04:27 PM
  2. itguyjax8430's Avatar
    So my touch screen stopped working this afternoon. I have a replacement phone on the way to me in two days. But I have a whole lot of pictures and files that I need to get off of this one.

    I've transferred files before and had my phone set to MTP. When I plug it into my computer now the VS986 shows up under devices but there are no files in there.

    I can't use AirDroid since I can't install it onto my droid (right??) I need to find a solution to get all this stuff off my phone.

    Please help!
    Welcome to Android Central!

    You can try picking up a OTG adapter and then plugging a mouse into the phone with it. That should allow you to navigate through the phone.
    06-19-2016 08:30 AM

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