1. AC Question's Avatar
    I did factory setting twice but the virus don' seem to go. I am not been able to browse anything from the phone. The moment I go on the sites, I get pop ups that the phone has virus and download the app to clear the same.
    Please help.
    06-19-2016 12:55 PM
  2. dpham00's Avatar
    I would try to backup any important data and do a factory data reset and don't install any apps to see if you still have the same problem
    06-19-2016 01:33 PM

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