1. recDNA's Avatar
    How do i factory reset so it doesn't ask me to log in again? The whole idea to to REMOVE my gmail and samsung account so new owner can use his own. Verizon Note 3
    06-20-2016 11:27 AM
  2. belodion's Avatar
    I thought that the 'B4' in your title referred to a type of device.
    06-20-2016 11:55 AM
  3. LeoRex's Avatar
    Remove all the accounts connected to the phone before you factory reset.
    06-20-2016 12:03 PM
  4. Laura Knotek's Avatar
    06-20-2016 12:07 PM
  5. recDNA's Avatar
    Remove all the accounts connected to the phone before you factory reset.
    I was about to ask how to remove accounts but I hope thr links below show it. i have no idea how to remkve google and samsung accounts
    06-20-2016 01:15 PM
  6. sfoLAX's Avatar
    I was about to ask how to remove accounts but I hope thr links below show it. i have no idea how to remkve google and samsung accounts
    Settings - Accounts - Google, tap name - menu/3 dots - Remove account. I think it's something similar for the Samsung account.

    However if you factory reset in Settings - Backup and Reset it should remove your Google account anyway. Resetting in Recovery Mode will not.
    06-20-2016 01:20 PM
  7. recDNA's Avatar
    I have read repeated reports of folks doing factory reset only to be forced to sign in to samsung and google or be locked out. I know all my passwords but if forced to sign back in I'm back where I started from. I didn't think you could delete your google account when you only have one. As far as Samsung account is concerned I see how to log out but not how to remove it. Just don't want buyer locked out of my phone nor do I want to give him my account info to open the phone.
    06-20-2016 01:33 PM
  8. sfoLAX's Avatar
    Laura gave links to 2 articles. Try them. (also see the comments on the second one)
    If you know your passwords anyway see if removing the Google account works (reboot it and see).
    Then try resetting in the Backup and Restore / Reset Settings.

    I don't think the Samsung account can prevent another from using the device once removed.

    Log in to Samsung's Find My Mobile afterwards to check.
    06-20-2016 01:50 PM

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