1. AC Question's Avatar
    My phone died, I recharged it. I need to type the password instead of fingerprint to unlock it, cant remember password. Tries to lock it with ADM, but once its locked with ADM. There is no password field to unlock the phone with the temporary password I choose on the ADM website.

    This is on my Samsung S6.

    Or is there another way to unlock the phone, I didn't register a Samsung account for findmymobile to be able to unlock it that way. So findmymobile aint an option.
    06-20-2016 11:26 PM
  2. lkushner1's Avatar
    I'm having the same problem and am my wits end. Fortunately I did register with findmymobile and that is the only way to open the phone. But I have to be on a strong, open Wifi network for it to work. Please, someone, tell us how to fix our problem.
    06-21-2016 11:27 AM

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