1. AC Question's Avatar
    "enter backup password in accordance with the updated security policy ,if u have forgotten your backup password ,tap change backup password ."

    Above message is what showing after my samsung s5 software update. Before software update it was locked with finger print scanner . and now its asking backup password or if you have forgotten the password change backup password. But when I put new backup password also same old message repeats .. also it accepts when I swipe over the phone . But my phone is still locked
    06-21-2016 05:27 AM
  2. the tall guy's Avatar
    Hi, have you tried using Android Device Manager to unlock the phone?
    belodion likes this.
    06-28-2016 04:59 AM
  3. belodion's Avatar
    It's also a suspect message if you have quoted it verbatim.
    the tall guy likes this.
    06-28-2016 06:36 AM
  4. Beckerjames's Avatar
    Above message is what showing after my samsung s5 software update. Before software update it was locked with finger print scanner . and now its asking backup password or if you have forgotten the password change backup password. But when I put new backup password also same old message repeats .. also it accepts when I swipe over the phone . But my phone is still locked
    03-01-2017 07:08 PM

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