why cant i change camera view on a huawei y6 ( scl-l01 ) .

[AC Question]

hi. i have above model phone. used to be able to change from front to back camera but now the icon has dissapeared and cant change,. tried clearing cache and reboot, also removed battery , ultimately tried factory reset but still no fix. please help. son needs snapchat back......thanks.

 

[belodion]

Try Safe Mode.
Tell us what that does.