1. AC Question's Avatar
    Model Number: Droid Maxx
    Android Version: 4.4.4

    Front facing camera works fine, but rear facing camera simply shows this pattern (I had to remove my link here to an imgur picture of the pattern...), varying wildly in color and position. I had this problem with my previous Droid Maxx and resolved it by clearing the Camera App cache. This one, however, is more stubborn. I tried clearing the camera app cache, reformatting to factory default, and reformatting to factory default with my simcard out and no wifi connection. I'm beginning to think hardware issues, but I didn't drop it and my previous Maxx suffered from a buggy cache. Any potential solutions?
    06-24-2016 10:44 AM
  2. the tall guy's Avatar
    What happens if you download a different camera app from the play store, does that also have the issue
    06-24-2016 03:32 PM
  3. randoanon's Avatar
    It happens for any of the apps that access my camera. Snapchat, 360 panorama, open camera, etc.

    Btw, here's that picture I mentioned. It lets me post it because i have an account now. http://i.imgur.com/JTCM3qa.jpg
    06-24-2016 04:02 PM
  4. randoanon's Avatar
    Accidentally double-posted.
    06-24-2016 04:04 PM
  5. the tall guy's Avatar
    Definitely looks like a hardware fault with the phone unfortunately. Welcome and thanks for joining AC
    Laura Knotek likes this.
    06-24-2016 04:34 PM
  6. the tall guy's Avatar
    Random it happened with your previous device too
    06-24-2016 04:35 PM
  7. randoanon's Avatar
    I was really hoping that you would have some wizardy for me like, "Flash an older OS to your phone and it'll fix the problem." I noticed a lot of other Droid users lost camera functionality with 4.4.4 Kitkat update. When I have some downtime, I might try to flash a past OS and see if it fixes the problem. It really, really does seem like hardware, though. If it weren't for my previous phone having an identical problem rooted in software, I'd have no doubts.

    Either way, thanks for the help.
    06-24-2016 04:50 PM

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