1. AC Question's Avatar
    How can i unlock my Note5 without factory reset? I used to have fingerprint locker but my back up password can't recognize it after restarting my phone from upgraded system.
    I never change back up password. Please help me.i need my files from my note5.thanks
    06-26-2016 03:42 AM
  2. belodion's Avatar
    Contact Samsung customer support for advice.
    06-26-2016 05:12 AM

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