1. AC Question's Avatar
    I’ve read a lot of question about this, but still can’t get an audible sound when an email arrives.

    I’ve watched the screen (before it dims) pick up an email, show in the Inbox as new. There is a very short vibrate, but no sound.
    In the Email settings I have Email notifications: checked
    Choose ringtone: Fomalhaut (when selecting it, it plays the sound OK)
    Vibrate: checked

    Incoming calls ring OK. Is there something somewhere else that I’ve missed?
    06-29-2016 05:20 AM
  2. Javier P's Avatar
    Welcome to the forums. What device do you have and what email app are you using? If you're using Gmail go to settings - select account - manage labels and check that the right sound is set for the different labels you want to get notifications.
    06-29-2016 05:36 AM

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