1. AC Question's Avatar
    I can connect to the computer and it shows that the phone is connected, but the file says it is empty. Interestingly I just upgraded to Marshmallow 6... prior to the upgrade this function worked fine. Any suggestions/ideas?
    06-29-2016 09:21 AM
  2. VDub2174's Avatar
    Do you have the phone set to transfer files and is the screen unlocked?
    06-29-2016 10:36 AM
  3. OrangeJT's Avatar
    Phone is unlocked. In the past I have not to set the phone to transfer it was auto magic. If I need to set it to so that where is that function?
    06-29-2016 10:45 AM
  4. VDub2174's Avatar
    Connect the phone to your PC again and pull down the notification shade. You should see something there that says, "Connected to PC" or something to that effect. When you tap on that it should give you the option to choose MTP for transferring files.
    06-29-2016 01:16 PM

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