1. AC Question's Avatar
    I just got this phone and I'm to the screen that says "Scan your fingerprint" "Place your finger on the Power key. Then, lift your finger and move it slightly. Repeat until registered."

    I've done so but nothing happens.
    06-29-2016 12:40 PM
  2. belodion's Avatar
    The scanner may be faulty.
    06-29-2016 12:55 PM
  3. A google User1's Avatar
    Peel off the plastic protector over the scanner, if you did that already try washing your hands and drying them... Grease, water, sweat and rough fingers will not work.. Try a different finger.
    07-01-2016 09:58 AM

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