1. AC Question's Avatar
    ok so my phone screen is broken and i cant see anything but the touch is still on finger printing not working and i cant type password dont know why is there anything that can be done to get my data and images back ?
    06-29-2016 01:56 PM
  2. anon(632115)'s Avatar
    If you set up a Samsung account you can log in via your pc and unlock it and hopefully recover your images
  3. anon(632115)'s Avatar
    If you set up a Samsung account you can log in via your pc and unlock it and hopefully recover your images
    06-29-2016 03:17 PM
  4. abdulahad12's Avatar
    I have same issue on my Samsung Galaxy S6. But even is digitzer isint working. I am in hurry. I have to return my phone back for replacement. But I have to recover data from my phone.

    Also I have already tried Samsung Find my mobile. I cant remember credentials of my Samsung Account.

    Thanks. Help will be appreciated.
    07-15-2016 05:52 AM
  5. Rukbat's Avatar
    1. Always keep the credentials to one account on a different device (like Samsung on a PC).

    2. Always keep file backups on a cloud account.

    Not having the files or a way of getting them is a lose-lose situation. Unless you can get a temporary replacement screen, consider the files lost.
    anon(632115) likes this.
    07-15-2016 06:10 AM

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