1. Ken Graff's Avatar
    I bought the phone new and unlocked on eBay. Model # SMG928VZKA. Everything is working except voicemail.

    Voice mail works if I dial the number manually. If I use speed dial (hold down 1) or push the voice mail icon on the drag down screen the phone dials +1 before the number causing a malfunction. Anyone know how to fix this?

    MetroPCS customer service recommended clearing data on Samsung Keyboard app and Voicemail app. Unfortunately did not work.
    06-30-2016 01:06 PM

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