1. AC Question's Avatar
    We have new Doro 8030 phones running Android. These have Giffgaff SIM cards running on O2.

    However after a few weeks the main issue and con with these Android phones is:

    When a call is disconnected or cuts out - perhaps the recipient is on a train going through a tunnel - the calling phone does not disconnect but invokes the recipient's voicemail - unbeknown to both caller and recipient.

    This always involves a charge (of 8p with Gifgaff) to retrieve what is essentially a silent voicemail lasting from 2 to 4 minutes. On one day I got 15 such calls from someone trying to call me but with a poor connection that kept cutting out.

    Apparently this is a design fault of smart phones - they are too smart for their owners' good. But Giffgaff (and other telcos) must be coining it with this scam. And its costing me a fortune.

    How can we prevent this? Thank you.
    07-04-2016 04:16 AM
  2. the tall guy's Avatar
    Hi, speak to Giffgaff to see if you have some auto divert setting enabled on your phone. I know a few people with Giffgaff sims and this doesn't happen to them.
    07-05-2016 05:26 AM

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