1. AC Question's Avatar
    trying to download pictures off of s6 the phone is not recognized on my laptop or my husbands. Is there a setting the phone I need to change?
    07-05-2016 10:04 AM
  2. sfoLAX's Avatar
    .... also if you now have Android 6.0 Marshmallow you need to pull down the notification shade and change USB options to MTP or PTP from Charging Mode.
  3. pkcable's Avatar
    Try installing Samsung KIES on the laptop.......

    Samsung Kies, Free Download Kies 3, Latest PC Suite, Mobile Software, Window 7 PC


    It's sorta like BlackBerry Desktop Manager or iTunes, but for Samsung.
    07-05-2016 10:10 AM
  4. sfoLAX's Avatar
    .... also if you now have Android 6.0 Marshmallow you need to pull down the notification shade and change USB options to MTP or PTP from Charging Mode.
    pkcable likes this.
    07-05-2016 10:26 AM

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