1. AC Question's Avatar
    Hi, did a factory reset on my tab 3 (p5210). Did this to clear the previous owner's info.

    If I do not login into my google account, the tab 3 perfoms excellent. Example: the Galaxy app updates download and installs without any issue. I can download and install any app from Galaxy apps for that matter. Another example: the google maps app starts up fine and I can it at leasure

    Once I login to my Google account, the tab's performance is dreadfull. The Play store updates do not download and if they do (which takes hours), the updates fail. When trying to use the Google maps app, the screen goes "white", it seems to freeze.

    I'm stumped as to why.

    Any suggestions how to troubleshoot this? Any pointers what to look for?
    07-05-2016 02:04 PM
  2. STARGATE's Avatar
    Hello troos, welcome to the forums at Android Central!

    I also have a Galaxy Tab 3 and it did feel sluggish after the last major update.
    After a week, I just had it and did a factory reset.
    After login in to all my accounts, I left it downloading all my apps during the night.
    The next day was used updating said apps and after that, my tablet was good to go.

    Hopefully yours will wake up and work fine. Let us know how it goes.
  3. B. Diddy's Avatar
    Welcome to Android Central! When you mention "logging into your Google account," do you mean adding your Google account in Settings>Accounts​?
    07-05-2016 03:07 PM
  4. troos's Avatar
    Thanks for welcoming me :-)

    Yes indeed (when I add mine (or the previous owner's) google account/login details to Settings>Accounts)
    07-06-2016 03:27 AM
  5. B. Diddy's Avatar
    Is Google Play Services up to date? It should auto-update.
    pkcable likes this.
    07-06-2016 10:44 AM
  6. pkcable's Avatar
    You sure, you are just not being patient enough? Whenever you restore a new device from the cloud a MILLION and 1 apps have to restore to the device and it takes forever and sometimes days for the device to recover and preform normally again. I have seen app restores take up to several days! And while it's happening yes the device can be sluggish!
    B. Diddy likes this.
    07-06-2016 10:47 AM
  7. troos's Avatar
    Point taken....

    I'll give a couple of days...
    07-07-2016 10:09 AM
  8. pkcable's Avatar
    Point taken....

    I'll give a couple of days...
    BTW Welcome to Android Central! You have found your way to THE best Android community on the Internet!
    jean15paul and B. Diddy like this.
    07-07-2016 10:21 AM
  9. troos's Avatar
    Thanks mate :-)
    pkcable likes this.
    07-07-2016 12:40 PM
  10. STARGATE's Avatar
    Hello troos, welcome to the forums at Android Central!

    I also have a Galaxy Tab 3 and it did feel sluggish after the last major update.
    After a week, I just had it and did a factory reset.
    After login in to all my accounts, I left it downloading all my apps during the night.
    The next day was used updating said apps and after that, my tablet was good to go.

    Hopefully yours will wake up and work fine. Let us know how it goes.
    B. Diddy, pkcable and Golfdriver97 like this.
    07-07-2016 04:36 PM
  11. troos's Avatar
    No joy, so I visited the local Samsung shop. They reload the Android 4.2.2. This also didn't resolve my issue. Went beck to the store, the technician tells me the Google Play version is to new for my Tab.

    Yeah right, I thought. But, I installed version 1 Google Play Store and...... JOY!!
    07-28-2016 02:20 PM

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