1. AC Question's Avatar
    I just ordered LG g5 and got it yesterday. However, sometimes, especially when I turn on the phone, the fingerprint and the knockcode don't respond. The way to solve this is to wait for a bit and press the button on the back to relock the screen to return to the always on display. Sometimes, when I have apps opened I encounter the same problem. Is my LG g5 somewhat broken or is this normal?
    07-08-2016 12:11 AM
  2. Kevin Hill2's Avatar
    Not normal, I would return it for a new one, mine works flawlessly, and has from day one
    07-08-2016 12:16 AM
  3. Jon_Snow9x's Avatar
    Could it be because of the screen protector which I still have on the screen? I don't know why this happens sometimes but just now, I tried to shutdown and turn the phone on again. No problems encountered this time with the knockcode or fingerprint..
    07-08-2016 12:52 AM

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